FAQs

Frequently Asked Questions (FAQs) at Cyan Zone

1. What types of products does Cyan Zone offer?
At Cyan Zone, we offer a wide variety of products, including home items, pet accessories, and personalized products. Each of our items is carefully selected to provide you with quality and functionality. You’ll find everything you need for your home, your pets, and to make your daily life more practical and fun.

2. How long will it take for my order to arrive?

  • U.S. Orders: Delivery takes 3 to 5 business days.
  • International Orders: Delivery takes 7 to 15 business days, depending on the destination country.

3. How do I place an order?
Placing an order at Cyan Zone is easy. Simply browse through our product categories, add the items you want to your shopping cart, and proceed to checkout. We offer secure payment methods, including credit cards and platforms like PayPal.

4. Can I change or cancel my order?
If you wish to change or cancel your order, please contact us as soon as possible. If your order has not yet been processed for shipping, we will do our best to assist you. If the order has already been shipped, we will provide you with return information.

5. How do I return a product?
If you are not satisfied with your purchase, you can return the product within 30 days of receiving your order. Please ensure the products are in their original, unused condition. To initiate a return, please contact us at our customer service email.

6. Does Cyan Zone ship internationally?
Yes, we do! We offer international shipping. The delivery time for international orders is 7 to 15 business days, depending on the destination. Please note that customs duties or additional taxes may apply based on your country's regulations.

7. Can I modify a personalized product after placing my order?
Once a personalized product order is placed, we cannot make changes. We recommend reviewing the details carefully before confirming your purchase. If you have any questions about the design or customization details, please contact us before placing your order.

8. How can I contact customer service?
You can contact us by sending an email to our customer service team at cyanzoneonline@gmail.com. We are here to assist you with any questions or concerns you may have.